Your data stays in the UK
All patient records are hosted in AWS London (eu-west-2). Nothing crosses the UK border.
Speak to a registered pharmacist about UTI, sore throat, sinusitis, shingles and more. Most NHS Pharmacy First services are free, with same-day appointments and a private, ICO-compliant video room. No app to install — just your browser.
Talk to a pharmacist by video, get NHS-supplied oral contraception in the same call. Routine repeats and brand-new initiation are both covered. No GP appointment, no waiting list, no fee.
Every service we cover starts with a real life moment. Read down the page — chances are at least one of these is yours.
Painful when you go to the loo. You think it might be a UTI but you cannot wait two days for a GP slot.
A 15-min video call with a pharmacist who can issue trimethoprim or nitrofurantoin if appropriate, on the NHS, free.
Your throat is on fire and you have an important meeting at 4pm. You need a clinical opinion now.
FeverPAIN-based assessment via video. Antibiotics if scoring meets the threshold, otherwise targeted self-care advice — same call.
You've forgotten to renew the pill prescription and the GP is closed. You don't want to miss a day.
Pharmacist-led NHS Contraception Service — routine supply or initiation in a single video call, no GP appointment needed.
Started a new long-term medication this week. You're not sure about the side effects you're seeing.
Free NHS NMS support call. The pharmacist reviews adherence and side effects, and feeds back to your GP if anything needs escalating.
You're 42, BP feels fine, but you have not had it checked in years and you want to know your number.
Free NHS BP measurement at a participating pharmacy with same-call interpretation and a follow-up plan if the number is high.
Flu shot day. You're eligible on the NHS but the GP is fully booked through to Friday.
Same-day NHS flu vaccination at a participating pharmacy — no GP slot needed, recorded straight back to your GP.
Your child has earache and high temperature. It's late, but you're worried.
Children aged 1–17 — a pharmacist reviews and either reassures or issues an appropriate antibiotic on the NHS.
A question about a medication you take, a side effect, or whether two pills you have been prescribed are safe together.
A 15-minute private call with a pharmacist who can answer anything — no NHS eligibility check, no waiting list.